Having multiple (he advises not more than three or management becomes a nightmare) IaaS providers will become common place, says Shugar, who divulged his company uses Rackspace but declined to name the others in CA Technologies' multi-vendor IaaS strategy. Having multiple IaaS providers gives CA better worldwide coverage and a bit of an edge in negotiating favorable terms.
"It's good to have a couple of IaaS providers working for you to share the load," says Doug Harr, CIO for Splunk, an ERP software developer in San Francisco which runs all of its computer operations in the cloud.
Harr explains that Amazon is the company's default IaaS provider because its service is so wide and deep. "But every project brings a new evaluation, so the choice is wide open based on the use case," Harr says.
And that seems to be the prevailing wisdom at this point. Enterprises looking for cloud services should check out the big names, but should also take a good hard look at the many innovative cloud start-ups.
Burns is a freelance writer and editor based Carlisle, Pa., who has over 15 years experience covering the networking industry. She can be reached at firstname.lastname@example.org.
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