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Chatbots, collective intelligence, and blockchain to change how business is run in 2017

Hafizah Osman | June 9, 2017
Sage predicts that these technologies will change the way entrepreneurs run their businesses this year.

"The big benefit of these platforms is that they give even smaller companies access to innovative business software solutions and services, which these companies would not have been able to afford five years ago.

"They allow business builders to discover new ways of working and give them the infrastructure needed to receive every kind of data from partners or IoT, analyse it, and then - in a "citizen developer" style - create something new and productive," Vogelberg said.

SMEs should be on the lookout for new possibilities that emerge with the realisation of IoT, according to Vogelberg.

He claimed multiple data streams originating from all sorts of sensors built into things like machines, cars, mobile and immobile goods, clothes or even human beings for medical monitoring purposes, for example, will result in a true treasure trove of data, thus creating all sorts of new services.

The last trend he highlighted was revolutionising the movement of money.

The way people use money and transfer their payments from one account to another has already changed dramatically. He said in 2017, more and more new solutions will allow companies to establish an end-to-end payments value chain with their suppliers and customers.

"These new solutions enable ubiquitous anytime anywhere, immediate and omni-channel payments and will be fully integrated into the financial accounting systems of tomorrow's enterprises.

"All parties, such as e-commerce platforms, banks, fin-techs or partners, will profit from open API standards which will be used for creating new services and enable seamless, fully-automated processing of payments and financial transactions."

Vogelberg added that in 2017, every business will need to start thinking of itself as a technology business.

"To stay competitive, they will need to grasp the opportunities that this development brings with it and change almost every aspect of today's more or less traditional ways of working," he said.


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