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Can't trust this: Inconsistencies shake faith in Apple

Lex Friedman | Nov. 20, 2013
When it comes to Apple, I'm a pretty trusting guy. But in day-to-day practical terms, there are several important ways in which I don't trust Apple. Given how much I rely on the company, that's a problem.

But it's problematic for Apple that when I want calendar, contacts, and email services that I can rely on, I instead turn to Google. And it's nearly as troublesome that I turn to Word far more often than Pages whenever BBEdit won't suffice. Apple can coast with this undercurrent of untrustworthiness for some time thanks to its fantastic products and its focus on design. But continued long-term success will require that Apple take a hard look at what it doesn't do right, and work on fixing it.


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