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Canon launches a new business service in Singapore

Zafar Anjum | March 7, 2013
After the Singapore launch, Canon looks forward to expanding the Canon Business Services to other Asian countries such as India, Malaysia and Hong Kong within this year

Canon Sg CEO

Canon Singapore's President & CEO Kensaku Konishi

Imaging and printing solutions provider Canon Singapore today launched a new business service in Singapore.

It is called Canon Business Services (CBS) and it enables organisations to outsource information intensive processes, communications and administrative functions. 

Launching the new service at Canon Business Technology Show 2013 in Singapore, Canon Singapore's President & CEO Kensaku Konishi said that with the launch of this new service, Canon now becomes a provider of digital document management technology, outsourcing and business process consulting services in the country. 

Canon has already been providing this service in Europe and America (it is a Euro 500 million or USD 650 million business) and now it has chosen to start the service in Asia for large enterprises. Singapore is the starting point and the service may soon be launched in other Asian countries such as India, Malaysia and Hong Kong. Konishi did not specify a timeframe for the launch in other parts of Asia but he said that the services should be launched within this year, starting with India (after Singapore).

Konishi said that the CBS was first launched in Singapore because there are labour and productivity issues here and also because Canon has a large customer base in the country.

"Asian companies are looking to expand beyond their borders to create truly global brands. As companies here push to create innovation, there is a need to focus on what really matters," said Konishi. "Now is the time for Singapore business to transform itself.  Organisations here are grappling with labour shortages, a need to increase productivity and to drive innovation. With Canon Business Services in place, companies can enjoy peace of mind knowing that their business infrastructure will run like clockwork while they focus on growth and innovation. Our services business is also expected to be a driver of growth for Canon Singapore. "

The launch of Canon Business Services is a result of its completed integration with Oce, Konishi said. Oce's executive vice president from the Netherlands, Mark Euwe, was also present at the launch. He will be leading the team in Singapore to help customers implement the new service, said Konishi. 

Euwe said that CBS has already been working at 1250 sites for 750 clients worldwide and it employs 7,200 people. The company has clients across all sectors including finance, construction, engineering, education and healthcare. The company's business model is so trusted that even a nuclear power company in Europe is using the CBS, he said.

Singapore operations

Konishi said that currently there is a team of five people dedicated to this new service and as demand increases, the company will increase its staff strength.


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