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Business process management provides agility in lean times

John Moore | Dec. 11, 2013
When financial times are tough, the capability to streamline business processes, improve efficiency and achieve agility would appeal to any company. That's why firms today are increasingly finding new and sometimes unique ways to use BPM tools.

McLendon says a business analyst can modify the process "without mobilizing a group of programmers to do a whole new IT project." In some cases, however, a developer may be called upon for more complicated tasks, such as interfacing a process with an enterprise system.

In general, though, it's possible to go back and tweak a process without a lot of cost or disruption, according to McLendon. "Now, you don't have to put up with a bad process."

 

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