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BLOG: Seven steps for measuring social enterprise Return on Investment

Daanish Khan | Jan. 28, 2013
Just because 20 percent of the people at a firm have used a social collaboration tool doesn’t necessarily make it a success

As an organisation evolves, its social collaboration practices should continue to be evaluated to ensure optimum return on investment at all times, not just during the 'novelty' early days.  

Posted by Daanish Khan, head of strategy, Formicary Collaboration Group


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