Tetra Pak already has a selection process in place to groom BI experts from within, through a so-called BI expert network that carries out training programmes to make up for the lack of skill set. This network aims to keep the global network of BI experts together, and to foster the culture of analytics and best practices.
The right insight
Ohlsson added that there are still many BI initiatives that could go wrong. "The gap between data and insight is so vast it's very difficult to understand what data is required to achieve the level of insight I need to run my business. Today there is definitely a competence gap."
The second challenge is to understand how to master big data, he said."One piece is to understand what technology we need to make sense of big data.Another is to keep up the time to information. The need is completely different from a few years ago. If you don't achieve fast access to correct information, you may lose important business opportunities.That can be very costly."
"Not just the need for agile tools, you also need to have the right process, the right skill set and the right people. Competence gap, challenge of mastering big data and time to information—those are the three big challenges,"he added.
When asked why Tetra Pak has standardised on using SAP solutions, he said: "We're an SAP shop, and SAP is a strategy partner to Tetra Pak. We harmonise and standardise on SAP solutions for a number of benefits. In our analysis, in the long term, going with SAP will be beneficial."
He added that the technical centre housed in Singapore supports the entire organisation. However, building BI solutions is never easy, he said. "It is a highly iterative process—many people are involved to get it right. In a way, traditional IT approach to BI doesn't really work because it requires a lot of iteration. Many don't know what they need till they can see what they are given, and then more enhancement will be required," he said.
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