According to Chong, Office 365 gives users the confidence to communicate and collaborate using the IT system in place, and has allowed for an inter-office efficiency that was not previously possible. He revealed that there are some 250 users in the organisation.
"From an IT perspective, we have the confidence in knowing we are working with a highly available and scalable system with disaster recovery capabilities," he added.
First year anniversary
In fact, the Office 365 can be more stable than many on-premise e-mail platforms, according to Hau Lu, senior product marketing manager, Microsoft Singapore.
"When I position 365 with the SMEs, I bet that 365 would have higher SLAs than their e-mail systems," said Lu. The SLA of Office 365 comes with an availability percentage of 99.9 per cent. "If you are using on-premise, you would have a variety of issues like network, disk, CPU or software problems," added Lu.
NTUC Unity Healthcare is one of the latest Office 365 customers unveiled by Microsoft Singapore as the technology bellwether celebrated the first anniversary of the productivity platform in Singapore and Asia.
"We first started out with 15 user companies a year ago, and today we have more than 4,500 SMEs and enterprises using Office 365," said John Fernandes, director, marketing & operations, Microsoft Singapore.
Meanwhile, Microsoft Singapore announced it has begun offering Office 365 to students and schools for free, as it aims to expand its mindshare among youths before they graduate to join the workforce. The basic tier plan for Office 365 for education, Plan A2, is available for free to all students and educators. Plan A2's features include Email & Calendar, Office Web Apps, Instant Messaging, SharePoint and Web Conferencing. Interested users have to visit the Office 365 website to register to use the platform.
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