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Agents of Change: SAP

Jack Loo | Jan. 30, 2013
Singapore’s IDA unveiled its Infocomm Technology Roadmap outlining nine technology trends that will shape the future. We asked various enterprise IT heavyweights for their perspectives on the Roadmap, and next up, we have SAP.

Vivek Puthucode, Vice President, Public Services Industry, SAP Asia Pacific Japan on Cloud Computing

vivek puthucode SAP

Today, SAP is one of the largest cloud solutions providers with more than 20 million business users. SAP's cloud offerings aim to simplify use of IT for business. By simplification, customers will see a direct positive impact on the total cost of ownership. A key feature of SAP's strategy is the whole user experience - to make beautiful products and deliver superior experience for business users. In doing so, SAP's development have a core principle that is to deliver these innovations without disruption or forced upgrades on customers. 

SAP's cloud offerings are architected and purpose built for cloud.  They fit into two broad categories. Firstly, we have a fully integrated ERP suite 'SAP Business ByDesign' for smaller organisations that do not want to invest in owning application and related infrastructure or do not have in-house technical skills to maintain systems. SAP's Business ByDesign offering now has more than 1200+ customers worldwide.

The second category of solutions fits larger organisations and lines of business within these organisations that would like to take advantage of innovative solutions available through cloud. In this, SAP offers solutions for four key lines of business

1) People

2) Finance

3) Customer and

4) Suppliers.

Through the acquisition of Success Factors, SAP offers a choice to customers for taking advantage of talent management solutions on Cloud. Ariba's acquisition this year allows customers to readily access world class procurement capabilities offered through Cloud.   SAP's line of business solutions for customers and financials are SAP's innovation in delivering simple and beautiful to use products are already available.

In addition, SAP offers common capabilities for an enterprise in areas such as social and collaboration platforms, analytics and business network solutions in the cloud. I would like to point out mobility applications on cloud are also on our roadmap which would be very relevant to governments.

For public sector customers, SAP's cloud offerings will be relevant to back office administration, middle office operations and front line engagements with citizens and communities. 

SAP has a clear strategy and a detailed roadmap delivering cloud solutions and more importantly offering customers a choice and mix of on-premise and cloud applications based on what is right for the business.

The IT industry will go through some level of consolidation, certainly at the 'software as a service' layer as customers start demanding answers to issues of integration risk and as niche cloud solutions outlive their ability to meet enterprise's wider needs.

Platform as a Service (PaaS) is an area where industry will deliver more innovation to customers by developing their IP on platforms made available on Cloud. For example, SAP's HANA Cloud offers opportunities for customers and partners to develop custom applications or extend SAP solutions.


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