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Agents of Change: IBM

Jack Loo | Jan. 29, 2013
Singapore’s IDA unveiled its Infocomm Technology Roadmap outlining nine technology trends that will shape the future. We asked various enterprise IT heavyweights for their perspectives on the Roadmap, and next up, we have IBM.

In this new era, mobility has shifted from a simple device for keeping in touch, to getting things done. We don't think twice about making purchases, getting directions, finding menus, monitor our health or conduct banking transactions-all via our smartphone, anytime, and anywhere. 

But mobility is more than a tool to increase productivity in our personal lives and in the workplace. There is a business opportunity here for organisations across all industries like banking, healthcare and retail, that are looking for new ways to interact with their constituents, including customers, employees, partners, suppliers and investors alike.

Mobility is the first major new platform to emerge since the advent of the browser more than 20 years ago, and it is completely revolutionising how businesses interact with clients. We are just witnessing the first wave across many industries in all parts of the world. For instance, in growth markets, countries like Kenya are at the forefront of mobile payments bringing banking to remote regions.

In healthcare, researchers predict by 2016, three million patients worldwide will be using remote monitoring devices (heart monitors, blood-pressure cuffs, glucose monitors, pulse meters, blood-oxygen monitors and electronic pill boxes, etc) that use a smartphone as a hub to transmit information.

All of this is placing enormous demands on organisations, and to make mobile a reality, a lot has to go on under the covers of these devices. Businesses are concerned with many factors when it comes to mobile from setting the right long-term strategy for the company, the fast-paced change of devices and platforms, security, development of creative and meaningful apps. 

IBM's major differentiator is its ability to help clients define their strategic vision, visualise their mobile enterprise, construct a roadmap, and provide the software and services to build a mobile enterprise-by offering a combined delivery of systems, software and services that includes deeply integrated security-delivered on site or in the cloud.

While IBM does not dabble in devices, IBM is a major player in the mobility space. For instance, when you pick up your smartphone, you may be surprised that IBM is the invisible thread that infuses automation and intelligence into mobile devices, enabling the broadest range of features and functions for today's mobile lifestyle. IBM innovation is also behind the call, cell tower, network assurance and other key elements to your mobile applications and more. 

IBM has been steadily investing in this space for more than a decade, both organically, through acquisitions and key technology partners. Since 2003, IBM has acquired more than 100 companies-including Worklight, BigFix, Tealeaf, and Cast Iron-which are enabling clients to embrace enterprise mobility.

From soup to nuts, IBM is committed to empowering enterprises with the solutions and services they require to help transform their business, drive innovation and extend their reach to new markets. IBM solutions help customers with:

 

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