Telecom operators such as Vodacom, Safaricom and Liquid Telecom have invested in digital content services, and IDC expects the telecom operators to play a significant part in the content-creation drive in Africa. The will likely partner with other content companies in order to deliver competitive services.
The need for compliance with existing regulations as well as new regulations will require companies to invest in more advanced IT services, as governments seek compliance with laws governing banking for mobile money services, SIM registration and regulations established to counter money laundering.
IDC expects that in 2014, organizations will start taking advantage of advanced analytics capabilities to achieve regulatory compliance and better governance. Sixty-five percent of the CIOs who responded to the IDC Africa CIO Summit Survey agree that governance, regulation and compliance requirements, reporting, and a need for greater transparency are forcing investment in big data and analytics technologies.
Data protection is also becoming more important across Africa, with new data breach and related laws having been passed in South Africa and Ghana and under consideration in Kenya, Tanzania, Nigeria, Uganda and Botswana. Other countries are also considering data-protection legislation as more security challenges and avenues for criminal activity emerge.
Meanwhile, international tech companies are playing a role in the development of ICT in Africa by setting up regional offices and contributing to training and skills. IDC expects this trend to continue in 2014.
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