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Where can enterprises go with mobility strategies?

Jack Loo | May 23, 2013
Accenture executive talks about how enterprises can adopt mobility to gain competitive advantages

3. The 2013 Mobility Survey listed APIs and integration techniques as challenges to implementing mobility. How can they sink projects?

It's not the integration of APIs and legacy systems that sinks projects. It's the lack of planning around that integration that might cause problems for CIOs. Mobility is at the centre of a major transformation to a 'digital enterprise', and to make this work for business, a mobility strategy needs to be more than just a layer on top of existing infrastructure. Mobility strategies need to be planned from the bottom up and right back down again, through every layer of an organisation's IT infrastructure.

4. And how would you recommend CIOs overcome these issues for their mobility projects?

CIOs cannot look at mobility as a separate entity but rather as part of a wider strategy that encompasses cloud computing, social media, and analytics. All of these converge through the use of APIs and integration techniques, so CIOs need a comprehensive mobility strategy to unlock the full potential for their business and embrace the new digital enterprise.

There is a wealth of corporate data locked into legacy systems that may not be accessible to mobile devices, and so one of the considerations when planning a mobile strategy is to also consider an API strategy. APIs and gateway services can expose the data trapped on existing systems, and over half (54 percent) of respondents to the Accenture 2013 Mobility Survey said that they were developing such an API strategy to go hand in hand with their mobility strategy.

5. What are the other pain points that CIOs should be aware of when they embark on their mobility initiatives?

According to Accenture's 2013 Mobility Survey, data security, especially with data on devices that have not been issued by corporate IT, i.e. bring-your-own-device (BYOD), topped the list of pain points, cited by 45 percent of respondents. Security is often cited as one of the biggest hurdles that CIOs feel they must jump to adopt an enterprise-wide mobility strategy, but measures to protect both corporate data and networks accessed by mobile devices can be easily adopted to ensure secure access.

Cost and budget concerns were cited by 41 percent of respondents to the Mobility Survey as a barrier keeping them from addressing or implementing their mobile priorities. Most CIOs are still focusing on maintenance rather than innovation, leaving little budget to invest in cutting edge technologies such as devices that enable mobility. However, there is more to the debate than the cost of devices - not every employee needs a laptop, a tablet and a smartphone! It's more about identifying which devices will actually go some way to increasing productivity within a business, and consequently driving revenue growth.


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