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We have huge expectations from our converged infrastructure solutions: Stephen Miles

Shantheri Mallaya | May 2, 2013
Stephen Miles, VP, Service Assurance, APAC, CA Technologies, talks about the company's role as an innovator in the converged infrastructure space, and how it expects to make it big with this portfolio.

I reiterate that CA Technologies is the only company which has true end-to-end capabilities. We do network and datacenter system management extremely well. We manage the application layer more comprehensively than any other company. We are the first company to take application performance management (APM) to the infrastructure layer. We are also the first company to blend that and integrate with analytics in a full-blown manner. These aspects are hard to do.

We are helping customers get access to next-generation, revenue-generating infrastructure by making it a part of the same fabric, through the idea of actionable intelligence. The new platform talks about convergence as a unified platform. That is proof of our innovation bandwidth.

The virtual, hybrid cloud is a single platform that works 25x faster problem resolution. It is benchmarked against industry standards as well as our own products. If CIOs are going to spend 4x or 5x on licensing, the hidden costs can be astronomical. Instead, they could get onto one platform, and reduce downtime and costs.

As a global spokesperson, what is your third person take on the existing and future challenges in this market?

Challenges exist. Certain observations that I have made can be specific or generic. There has been this desire, trend, fashionable among customers to claim, "We outsource everything." The reality, going forward, is that some of the assets have to be brought back in-house, like strategic components. All said and done, outsourcing is vital. So, it is the hybrid model that will typically take precedence.

Ironically, while this gives organizations greater business control, it poses a new set of challenges for IT managers. They'd need technology that will drive the process and facilitate optimum decision-making. We as a company will have to think ahead for a market like India, 10 years down the line--keeping TCO, BOM, and ROI rationalization as objectives. The market will mature.

We are optimistic and confident that the larger message will reach the right people. We have huge expectations from our converged infrastructure solutions.


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