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Towngas IT head: CIOs must bring value to business

Teresa Leung | March 22, 2013
CIOs today must help business grow rather than just bringing cost savings, said Susanna Shen, head of corporate IT for Towngas. Shen won the 2012 Best Value CIO Award, organized by China-based CIO network IT Value.

We also needed to educate them on the importance of consistent service and quality that can be created via the use of TCIS--a well-established system with corporate governance and other important requirements incorporated.

CWHK: Given your many responsibilities in mainland China and Hong Kong, have you asked for more resources to build a larger team?

SS: A larger team isn't necessarily more powerful. I believe in partnerships. With the right strategic partners, a CIO can still deliver value and help business grow.


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