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Tips for measuring and improving employee engagement

Rich Hein | Aug. 1, 2014
Do you want better productivity from your team and a higher retention rate, all while improving your customer's overall experience? Then it's time to build an engagement strategy for your organisation.

Gamification
Gamification is one of the tools organizations are using to improve a number of key metrics, with employee engagement being one of them. "When done right, gamification is incredibly effective at motivating employees...and this motivation leads to greater satisfaction, which in turn drives higher productivity and performance, and this simultaneously fuels employee retention, customer satisfaction and business results - that is, it is incredibly effective in driving active participation and links that activity to measurable business value," says Rajat Paharia, Founder and Chief Product Officer at Bunchball.

Time to Get Onboard
In the end says Pollock, "Engagement isn't about money. It's about how people feel, and this can change on a day to day basis. Leaders who connect and truly understand what motivates each member of their team will end up driving the best long term results. These are the teams which will come in early, stay late and go above and beyond to deliver for their manager and their company."

 

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