Even though you aren’t physically in the same room, taking the time to schedule one-on-one, face-to-face check-ins with your employees is also important, Sandhir says.
“In-person check-ins give remote employees the opportunity to address any concerns with managers, provide feedback and track progress on goals,” he says. “Conversations around performance require a human touch, so managers should increase check-in cadence with remote workers despite their physical locations.”
And don’t make the mistake of using face-to-face conversations or meetings only to address challenges and areas for improvement. Make sure you’re highlighting the successes and positive achievements as well, ideally in a public forum, he adds.
“Managers who oversee remote workers should recognize achievements as they happen rather than overlooking positive efforts and only acknowledging mistakes or missteps,” he says. “One way to keep remote workers engaged is by recognizing their work in a public forum where the entire team can send positive shout-outs. A simple, ‘Awesome job securing a new client today!’ is a simple gesture that makes employees feel valued while creating greater transparency into what other team members are working on,” Sandhir says.
That brings up another key point that’s often overlooked in discussions around remote work: mission, values and purpose, says Vervoe’s Moldan.
“The recipe for productivity is being mission-driven, so we let the mission be the common denominator, not geography,” he says. “People who care about the company and are passionate about its mission will be self-motivated and drive their own productivity; we find people who want to be part of the same journey and give them an opportunity to shape how they will contribute to that,” regardless of where they’re working from, says Moldan.
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