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Survey: Singapore businesses embrace digital transformation to stay ahead

T.C. Seow | May 29, 2014
A recent survey commissioned by NCS shows that local organisations are pushing ahead with their digital transformation agenda in order to stay relevant.

A recent survey commissioned by Singapore-based IT and communications engineering firm NCS shows that local organisations are pushing ahead with their digital transformation agenda in order to stay relevant.

Commissioned by NCS and conducted by IDC Asia/Pacific, the SURF Emerging Technologies Maturity Index 2014 takes into consideration alignment of strategy and vision, organisation and execution, measurement, data and technology, as well as the current penetration rate of each emerging technology in Singapore.

According to the index, half of the respondents expressed they are proactively assigning resources to adopting emerging technology and investing in technology-led transformation initiatives over the next 24 to 36 months to drive business growth.

The survey results show that there are ongoing and schedules investments in technology assets related to cloud (87.5 percent), mobility (88.3 percent), big data and analytics (86.2 percent), and situational awareness (83.7 percent).

NCS Index
Table: Key technology-led transformation imperatives.

In terms of having the right resources and structure for digital transformation initiatives, less than one in five businesses have initiatives and resources in coordination, and less than one in 10 have established structured innovation groups. Price and complexity have been mentioned as main hindrances to technology adoption.

An increasing number of organisations (50.4 percent) recognised the importance of future investment in situational awareness related intelligence and big data/analytics (42.5 percent) assets to derive timely and intriguing insights to cope with varying business situations. These insights can enhance enterprise responsiveness through the ability to make more informed decisions, to effectively manage changing business situations, mitigate risks, exploit opportunities, and attain the best outcomes.

The study is based on a survey of 240 companies and government agencies from Singapore to understand their maturity levels in adoption of emerging technologies. Respondents include COO/CEO, CIOs, heads of IT departments, Senior IT Directors, Senior IT Managers overseeing local and regional IT initiatives from companies with company revenue between S$70 million to S$1 billon.


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