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Study finds companies are failing to modernise IT

Sarah K. White | Jan. 4, 2016
And this inability to adapt has created a significant gap between those leading in the digital age and those falling behind.

These cross-functional teams will need to work to figure out what the business needs to move forward and determine the best approach to take on modernization. “Consider the company’s needs and the technologies that will be of most help in getting there quickly and at lowest-cost,” says Murphy, “Make recommendations to senior execs based on these findings, which -- in the vast majority of cases -- will show there is an urgent need for transformation to boost agility and speed app development.”

Long-term planning

Once a plan is in place with the right funding and resources, there needs to be a focus on long-term planning. This requires detailed IT roadmaps that outline the process for every aspect of the business. The study found that 30 percent of respondents feel business teams didn’t understand the IT systems, or how they worked, while 52 percent of frontline IT workers say business teams aren’t brought in early enough in the process.

Between business leaders and IT, companies can establish a long-term plan with intelligence from both groups. This will guide the business down the line and avoid abandoning the modernization plans due to confusion, according to BPI Network data.


If your IT team is already overloaded with work and doesn’t have enough employees to get the job done, you can’t expect them to squeeze successful modernization into their schedules. BPI Networks found that businesses report lacking in application development, software engineering and data analysis; all crucial elements of IT modernization. Not to mention that 82 percent of respondents said that they spend half their time managing emergencies and conducting maintenance, which leaves little time for innovation. Business leaders need to ensure that the right people are recruited and that the money exists for these new hires.

If new hires aren’t a possibility, another suggestion is outsourcing, “Most companies spend way too much time simply maintaining legacy systems,” says Murphy. “If they outsource their data center that is better-equipped to handle that task, the IT team can focus more on a transformation that helps the business.” This will free up employees to focus on implementing the latest technology without adding more man power. But the study is quick to point out that if your current IT staff doesn’t have the necessary skills, you most likely need to recruit new hires with the right skillsets.

Execute on plan

Having a strong vision and roadmap is key, but all too often plans that start out with enthusiasm and commitment quickly fall apart. The study points out that even if you have all the right funding, collaboration and recruits in place, the plan will be only as good as the dedication behind it. It isn’t easy reconfiguring the way an entire company conducts part of its business, so IT modernization requires a close eye to ensure progress doesn’t drop off.  


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