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Study: Business leaders lacking confidence in IT

Steve Ragan | Nov. 22, 2013
When it comes to the readiness of critical IT requirements, including availability, security, as well as backup and recovery, business leaders in some of the world's top markets lack confidence in their ability to cope and recover from disruptive incidents.

"The more trust that can be earned and guaranteed, the bigger and faster the impact of these trends. Conversely, the less trust that is established, the more limited these trends will be. Where countries fall on the IT Trust maturity curve could affect their overall ability to compete."

That curve, which measures the overall trust in IT, shows that in China, decision makers implemented the highest concentration of availability solutions, as well as security and backup and recovery technologies. The U.S. ranks second, followed by South Africa, Brazil, and Australia.

In the last year, according to the report, China increased IT spending on these areas some 81 percent, compared to the 64 percent increase observed in the U.S. Most of the spending increases occurred in the financial services sector, followed by life sciences, IT and technology, and healthcare.

In a statement, Irina Simmons, the Chief Risk Officer for EMC, summed up the study rather cleanly, stating the truth that most IT practitioners will do everything within their power to control and protect the enterprise. However, the breakdowns occur when it comes to communicating up the ladder.

"As a chief risk officer, I can say that investing the time to deliver these messages to your executive management team and risk committees at the board level is crucial. Otherwise, communication gaps will lead to gaps in trust. For example, the survey reveals that 70% of IT participants consider their IT functions to be a driver of a resilient and secure infrastructure, yet only 50% of non-IT decision makers see IT functions performing that role," she wrote, expanding on her statement in a company blog post.

"In mature IT organizations, success against IT threats is not just accidental or attributable to good luck, but rather the result of mature processes and deployment of the correct IT tools that continuously monitor for new threats and adjust to new issues as they are revealed."


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