The millennials are arriving in vast numbers. A formidable breed of tech savvy individuals are entering the workforce en masse with their own high expectations of how modern enterprises should operate.
These are the digital natives, people born in the last two decades of the previous millennium whose lives have been dominated by mobile devices and social media.
Electronic communication is the norm for this generation and they want technologies that speak their language - a workplace that allows them to operate at their full potential.
In their world everything and everyone is connected and they are tuned into innovation. Their lives are built on the constant consumption of information and nonstop exchange of opinions.
These are the minds of the future and they don't want to be constrained by what they perceive as outdated work practices.
To avoid appearing as passé in this highly connected world, organizations must adapt to the new millennial mindset.
That involves bridging the consumer and enterprise experience, and transforming the way that traditional IT in the workplace looks, feels and operates.
Technologies for the millennial mindset
The unique work engagement profile of millennials is closely tied to next-generation technologies and communications that deliver immediate results. For organizations to remain competitive, this means:
- Transforming applications to the cloud so that employees have a user experience that matches the potential of their personal technology.
- Leveraging everything-as-a-service to give them access to workplace tools anywhere, anytime and on any device.
- Stepping-up cyber-attack protection to ensure the mobile user still has secure access to applications and information.
- Embracing gamification by using elements of game mechanics and techniques to engage employees and customers while influencing their behavior.
- Making use of big data to analyze and engage with customers who expect information and services to be personalized and targeted at them.
Moving applications to cloud
In the New Style of IT, employees should be empowered by tools that enable greater levels of autonomy, data access and flexibility to work in better and more efficient ways.
Enterprises can achieve this by developing an effective application modernization strategy focused on a smooth, seamless transformation to both cloud and mobile computing.
A transformed applications portfolio enables organizations to bring innovative new services to market faster, more intelligently and at a lower cost.
And if the approach is well-planned, it should deliver cloud and mobility-based business value quickly with minimal disruption.
Enterprise-delivered IT services are often viewed as cumbersome and not responsive to the needs of a modern business.
By adopting cloud and mobile platforms, organizations can provide everything-as-a-service and meet the expectations of millennials for fast, any-device access to data, services and applications.
Sign up for CIO Asia eNewsletters.