And, because we all are humans, culture and behavior will always play a big role — it starts in school, colleges, universities, and in businesses, non-profits, and entities of all kinds. We need to educate people as to what is ethical, what integrity really means, what a human being is capable of when incentivized (either correctly or incorrectly), and continually develop, build, perform and improve our all behavior. We should also accept the fact that there is always room for improvement, and cementing the status quo is absolutely not an option. The worst statements therefore are these:
- "This is the way we operate" / "This is our 'modus operandi'" / "We've always done it this way!"
- "Who are you?" / "Then everyone could come and change it!" / "Who do you think you are?"
- "Because I want it so!" / "I am the boss!"
Should you be facing one or all of the above sentences, you know what to expect — and you should definitely defeat them. If you're a leader, you'll influence and change that culture and behavior in your organization over time — do not give up — persistence pays off! So I challenge you to not accept the status quo but to instead ask the right questions, come up with new approaches and ideas, develop well-thought-through and well-designed processes, systems, and controls. That will improve security over time so that we can overcome the current crises.
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