Proffitt is not the only one who sees it that way. Gartner recommends that IT organizations provide at least "concierge-level" iPad support for key users and prepare a budgeted plan for widespread support of the iPad by mid-2011.
Is yours a Windows shop with no interest in supporting an Apple, Android or webOS product? Tough. Stephen Prentice, a Gartner fellow and vice president, says in a statement, "Some IT departments will say they are a 'Windows shop,' and [that] Apple does not support the enterprise. Organizations need to recognize that there are soft benefits in a device of this type in the quest to improve recruitment and retention. Technology is not always about productivity."
I know explaining that to your CFO is going to be a real joy, but maybe, if you requisition him an iPad 2, he won't notice. It's got to be worth a try, right? Because, ready or not, tablets of all sorts are coming to your business.
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