His vision for IT: "The future of work is changing very quickly, and few CIOs get it yet," Paschane says. "They're not dealing with technology; they're dealing with knowledge workers." A successful information leader's No. 1 goal should be figuring out ways to support employees to help them achieve a higher level of concentration and deliver high-value output, he says. To that end, his group is testing tools like a "very fast continuous virtual desktop" and a dynamic online workspace that encourages productive collaboration. "CIOs who see the shift realize the richest opportunities are not in the consumption of technology but in the value of information to the organization," he says.
Bill Mayo, 47
Director, U.S. Commercial IT, Biogen Idec, Weston, Mass.
What he does: When Bill Mayo showed up for a job interview at Biogen Idec two and a half years ago, he was upfront in confessing he hadn't thought about biology since high school and didn't know much about the biotech industry, where Biogen Idec has carved out a niche developing treatments of neurodegenerative diseases, hemophilia and autoimmune disorders.
That didn't faze Greg Meyers, Biogen Idec's vice president of IT -- he had recruited Mayo for what he did know. Thanks to long stints at two blue-chip consumer products companies, Gillette and Procter & Gamble, Mayo was an expert at supply chain technology, just what Meyers was after. Biogen was expanding into new markets and developing an increasingly complex set of supplier, contract manufacturing and distribution relationships.
Now, as head of Biogen Idec's Commercial IT group, Mayo works closely with business unit leaders to make projects happen. "The question is always 'How can IT help the sales, patient services and marketing teams?'," says Mayo. "In the broader sense, we ask, 'What do we as a company need to accomplish? And how can IT help?' "
What he brings to the table: As a biotech outsider, Mayo's value add is his ability to question. "Because I don't have a preconceived notion as to why this industry works the way it does, I don't come in thinking things have to be done a certain way," he explains. "So for everything from leveraging the ERP tool that we bought to establishing good change control, I'm always asking, 'Why are we doing this?' 'Why don't we have an approach for that?' " Mayo says. "I bring that different perspective."
Rising Stars of IT
Things My Mentor Taught Me
You don't get to be one short hop away from the corner office in IT without learning a thing or two along the way. Some of our rising stars share words of wisdom they picked up, both from their Premier 100 IT Leader bosses and from other mentors.
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