The shift in IT’s role from SGA to COGS is one such trend. Getting out of the cost-shaving SGA doghouse should be celebrated by everyone who works in the field. When one works on the revenue side of the house, anything that contributes to better financial results is sure to get funded. Moreover, those who participate in COGS inevitably find their organizational stature increased.
So recognize that the change in IT economics and the redirection of IT spend toward COGS should be celebrated for what it is: a recognition that we now live in an increasingly digital world delivered via the former scapegoats known as IT.
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