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Interview: Staying ahead through innovation

T.C. Seow | Sept. 27, 2012
One-on-one with the global CIO of software giant, SAP AG.

What's your message to the Asian CIO to be a strategic value-add to the organisation?

First of all, define together with the business [organisation] your own IT strategy and what you want to achieve in three years. You need target dates, and show how you want to evolve your IT function for your employee communication and to the business. Your own transformation is then linked directly towards that "north star". Second is, put a lot of effort to engage with the business. Communication, engagement, relationship-building -- [these are] absolutely necessary. Third, be in the driver's seat towards innovation. The risk today is, the business [organisation] might bypass you. There are opportunities that the IT and CIO can evolve out of the "black box". On the other side, there are threats. Business is buying infrastructure services; business will go directly to a cloud provider for SaaS, so the dread is that IT gets marginalised. The lesson is, the CIO has to be in the driver's seat, or the role of the CIO will be diminished.


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