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Internet of Things prompts IT to borrow startup strategy

Mary K. Pratt | Sept. 30, 2014
Whirlpool staffs like a startup for big IoT projects, asking IT, R&D, marketing and engineering to collaborate.

"Is it a hot area right now? Yes, and it will be increasingly important to us. Is there a wave to ride here for some period of time? Yes," he says. But a new technology doesn't always shake up careers. Rather, it's one more important skill to acquire, he says.

Eric Openshaw, a consultant at Deloitte, says IT should counsel business colleagues on Internet of Things opportunities and contribute strategic thinking about security and privacy matters. If IT fails to provide good advice, companies may opt to outsource instead, leaving "IT on the outside looking in," he says.

Heim and Dibkey agree that their Connectivity Team's interdisciplinary nature will be key to its success, and IT's contribution is critical. "The IT function should be a net exporter of talent to the business, and if we can do that better than our competitors, then we can win," Heim says.


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