Competing requires investments in technologies, which means getting buy-in from the C-suite and the board. Sloan runs a “boot camp” course where he teaches IT employees how to communicate with other business lines. Ideally, this will help IT and business to gain alignment, reach a consensus and drive an agenda forward.
“You need to understand the financial levers and operating levers and you need your team to be focused as those as much as functional owners are,” Sloan said. “And if you do that an interesting thing starts to happen. You get a group of technologists who aren't fighting the battle of technology, they are trying to figure out how to enable business value.”
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