Last July, Cincinnati Bell moved roughly 1,100 employees in the company’s professional services organization onto FinancialForce, an ERP product hosted on and feeding data to Salesforce.com. The migration from custom software to FinancialForce took about four months, compared to the roughly 12-to-24-month cycle it typically takes to move to on-premises ERP solutions. Cincinnati Bell also benefits from periodic upgrades and the software’s ease of use from smartphones.
“It's a lot faster to implement,” Murray says. "We've essentially said SaaS is our preferred path.”
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