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Guest View: Top 10 trends that will impact IT organisations in 2014

David Neo | Nov. 19, 2013
In order to help companies embrace change, deliver a positive user experience and focus on solving business performance challenges, Riverbed has put together a list of the Top 10 Trends that will impact IT organisations in 2014.

5.      Enterprises start monitoring Personal Clouds - Personal cloud allows users to have access to use whatever device they want all while having constant access to the content and services they want to use, whether personal or professional. In 2014 personal cloud services will outpace the growth of enterprise cloud services due to the continued growth of mobile computing, the growing number of mobile applications, and the growth in number of devices owned and used for personal use (personal cloud can drive an average of up 3 devices per employee.) IT won't "own" or regulate these clouds, but will start monitoring them in 2014 to ensure sensitive data is not at risk.

6.      Consumerization forces IT to measure customer satisfaction - Consumerization shifts power from the IT organisation to the users (whether employees or customers).  As the power of the individual continues to grow, IT organisations must adapt to their users - whether employees or customers.  User expectations are transforming the way IT organisations do business.  In 2014, IT organisations will respond by implementing metrics and measuring the satisfaction of their employee "customers." Expect tried-and-true concepts like Net Promoter Score to become a mainstay in how IT evaluates its overall effectiveness.

7.      Big data drives public cloud storage - In 2014, Big Data gets even bigger with the additional information being created by the "Internet of Things". In 2014, companies will have evolved their people, process, and technology enough to yield significant business value from Big Data investments. This rise of big data applications puts unprecedented pressure on storage strategies and technologies. In 2014 expect two things: 1) in-house, companies need to find a combination of robust storage hardware and software that allow for quick access to relevant information; and 2) as data storage needs increase, more companies will turn to cheaper and more available public storage cloud services to offset spiraling costs. 

8.      Governments' role in innovation increases - Governments will increasingly become involved in technology, investing in a broad range of applications - from home-grown innovation incubators to local manufacturing sites that create jobs and manage geopolitical risk. For example, in China, the Beijing Academy of Science and Technology has built the country's largest industrial cloud-computing platform, designed to serve small- and medium-sized enterprises in government-supported industries, including biotech, pharmaceuticals, new energy and knowledge-intensive manufacturing. In 2014, expect other governments to follow suit as this trend will drive economic growth and competitive technologies across the globe.   

9.      Mature app stores shift focus to proprietary apps for the enterprise - Currently people get most of their apps through online app stores.  But as companies build up their mobile app development skills, there will be a shift towards developing proprietary, company-specific apps.  Adoption and delivery of these apps will be facilitated by companies' private enterprise app stores.  These company-created apps will enable them to include industry-, geography-, and role-specific features that boost productivity.  These same enterprise app stores will also help regulate the use of 3rd party apps that users can install.


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