Future-ready IT must be a multi-threaded organization. The new-style skills and capabilities of agility, responsiveness, collaboration, innovation, customer engagement and digital fluency must weave through all of IT. That way, those threads can be pulled into in any of IT’s endeavors, with minimum ramp-up. If these capabilities are isolated to some compartmentalized digital innovation team, they will not be readily available when needed.
And, they will be needed. Digital initiatives may once have been discrete and isolated to one user community or business unit. Digital business transformation does not respect internal borders. Neither should IT.
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