"You're putting millions of dollars into IT, but what are you getting from it? No one really goes back and reviews how spending impacts productivity and growth. If you're assigning people and resources to technology because you've got a lot of technical debt invested already, that might not be worthwhile. Could your people or your resources be better used elsewhere, to encourage growth and innovation?" Avadaiappan says.
Determining where to focus spending and resources on new innovation and where to manage and maintain existing infrastructure is at the heart of bi-modal IT. Being able to successfully walk that line to achieve innovation and growth is the biggest challenge CIOs face as they navigate digital transformation.
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