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Empower IT to lead digital transformation

Blair Shiver | Aug. 11, 2017
Business innovation is no longer just for the C-suite. Enabling IT to take a lead will boost organizations into the new competitive landscape.

IT not only improved the customer experience, but the development increased drivers' productivity, since they no longer had to unload packages and then pull out a device and stylus and wait until customers were available to sign. 

"The battle for transportation will be won and lost in the field of technology, but I think that's pretty standard is just about any industry," Serjeantson said. "CIOs have to change."

 

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