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Desktop phone is not going away, BYOD is a reality: Gary Barnett

Yogesh Gupta | May 23, 2013
Barnett speaks about the change of landscape around collaboration, and how Avaya is becoming more relevant as a secure communications company to Indian enterprises.

What are some best practices for Indian CIOs on the cusp of enhancing their collaboration strategy?

We have seen that there is great opportunity in collaboration, with advantages such as flexibility, employee engagement, increased efficiency and availability. My word of advice is to embrace mobility as there's no doubt that mobility is driving business. On a note of caution, CIOs have to think of the security side of communications as well. For example, five years ago, most attacks were on the data side of networks. But today, communication is also vulnerable to cyber-attack. Don't take security lightly. Show equal focus on security of both data as well as the communication platform. This can include video, voice, and IM among others. Endorse flexibility and mobility, but deploy in a way that you have to think more around security.

Why is Avaya giving more importance to low-bandwidth HD video conferencing on multiple devices than the traditional room-based video conferencing setup?

The promise of delivering video capabilities in this format has not been fulfilled for a long time. However, customers can now benefit from the network today as they can run low-bandwidth HD videos. We, at Avaya, with 10,000 plus employees, have a huge deployment of video on Android devices, iOS devices, as well as room-based systems. Had it not been for low bandwidth HD videos with high mobility, we would not have been able to roll out our own technology successfully in a short period. From a company not using video we have now become a company that runs on video.


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