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Credit monitoring as an employee benefit

Quinn R Shamblin, Information Security Officer at Boston University | Feb. 24, 2015
Make it easy for people to take care of their financial health.

credit health

Let's take a few minutes to talk about one way to give our employees tools to make better security decisions and improve the security of their finances.

A somewhat new form of identity fraud has been in the news lately: Tax Return Fraud (Krebs)(Fox)(NY Post)(Bloomberg): Bad guys are sending in tax returns using other people's information so they can claim a refund first.  The IRS estimates that they sent out over $5 billion in fraudulent returns last year.  Imagine how you would feel, tortuously completing your tax return only to get a message back from the government saying, "Sorry, you already got your money back."  60 Minutes did a good story on this last year and featured the story of one person who did an average of 15 returns a day with a modest return of 2-4 each time, resulting in almost $45,000 in profit every day.  This is a big issue that the IRS is working to try to solve, but if a fraudster is successful in using your information, the burden to prove the truth and clean up that situation is entirely on your shoulders.

Unfortunately, while it is important to know about this type of identity fraud, currently the best way to defend against it is to file your taxes as early as you can, and that still leaves a good window of opportunity for the bad guys.  However there are many other kinds of financial and identity fraud out there--by far the most prolific is still the creation of new credit accounts in someone else's name or unauthorized use of existing credit accounts--and the best defense against these other forms is credit monitoring. 

The Federal Trade Commission requires each of the three credit reporting agencies to provide you one free credit report each year. You can get those reports at Do not confuse it with the myriad competitors out there, this is the only FTC-authorized website to get your free credit report.  The others give you your first one free, but usually you are also automatically signed up for a fee-based credit monitoring service.  Even tries to up-sell services to improve the efficacy of credit monitoring, so you have to look closely for the text link that gets you to your credit report without signing up for more.

When somebody does not have an active credit monitoring service, I recommend that they pull one of their three free reports every four months: in February (after the bills from the holidays come in), pull the report from Experian; in June, grab the report from Trans Union; and in October (before the shopping season starts), get the report from Equifax.  This gives a pretty good view of your credit all year and is entirely free.


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