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CIOs transforming IT and embracing Shadow IT: Logicalis survey

T.C. Seow | Nov. 13, 2015
CIOs routinely by-passed by line of business (LoB) are transforming to become internal service providers to meet LoB demands.

An increased focus on service provision is also reflected in CIOs' responses around the balance of IT department activities, which suggest a 50:50 balance between technology management and the delivery of a portfolio of services.

About half of the CIOs (47 percent), both in Asia and globally, report that at least 30 percent of their IT is provided by external service providers.

"This signals a big change for the CIO and the IT Department," said James Tay, CEO, Logicalis Asia. "CIOs and IT directors in the region are less encumbered by legacy infrastructure and are beginning to respond to the challenges more quickly and reshape their IT functions to better reflect their business needs."

He added: "With line of business executives having more influence over IT purchases, we could see more crossover job functions and roles as technology integrates with both marketing and finance. This integration of both technology with marketing, and/or technology with finance, could see the staff in these departments become jointly responsible for the outcomes."


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