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CIOs need to end 'monopoly' thinking

Divina Paredes | Aug. 14, 2012
IT organisations need to move from "repository of technology" to "service factories that produce flexible services people want to consume", says Chuck Hollis, vice president, global marketing CTO at EMC.

"It is about finding the best fit as opposed to being rigid about what we do we are trying to be more flexible," says O'Neill.

At the Brisbane Airport Corporation, technology manager assets group Stephen Tukavkin says a datacentre virtualisation project has allowed his group to be more agile and deliver new services to the enterprise.

He says the project has given his staff the ability to work more with the business in actively providing new services and applications. This agility is important as the airport services more than 21 million passengers, 420 businesses and 20,000 workers, 27 airlines, the community and government.

Tukavkin explains that he has a team of 20 staff, a combination of contractor and full time staff. "There are 30 projects on the go with another 60 in the pipeline. This technology component helped facilitate our agility with the business."

If the project had not succeeded, IT would not have been in a good position to facilitate the projects being run by the project management office and "possibly chasing our tails not providing the best computing platform the current architecture provides."


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