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CIOs in prime position to be transformation agents

Chee-Sing Chan | Feb. 12, 2014
Transformation is the hot topic today--IT leaders see businesses more dependent on technology, but face the growing possibility that CIOs may be cut out of the technology decision-making process.

Balu added that, in 2014, companies will act in real-time on incidents and events, and analytics will become predictive. Balu pointed to GE as one company that's making this a reality with its 'Industrial Internet' vision: the organization is now using the vast amount of data running through its operations for instant analysis and real-time operational intelligence.

Chiu at Cherrypicks also addressed the surging interest in data. Interestingly, instead of picking mobile as his key prediction for 2014, he specified data as the big trend and described mobile as having crossed the Rubicon to become a mainstream, if not the most important, market channel for every organization.

"There is an obsessive need for data today which is driving things like mobile and cloud and emerging devices like wearables," he said. "People want to be connected at all times and to access data at all times."

This demand for data is the dilemma that concerns CIOs and IT organizations across the board. Chiu predicts that the business hunger for data will push CIOs to find new ways to deliver new capabilities to users much quicker than before. "Gone are the 6-12 months rollouts — that's too long for a new app or service," he said. "CIOs must be ready for this urgency."

It is this landscape of shifting and sudden demand that compels businesses to transform operations and IT so that disruption and change can be managed more effectively. Agility and the ability to react to change are the ultimate objectives for all businesses today.


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