Secondly, there are security and connectivity considerations. "Any policy has to protect against data leakage. Security has to cover network and wireless connectivity in on-premise and off-premise situations," he said. "This includes having visibility over those entering the organisation's parameter and deciding the degree of access given to third parties such as contractors."
Burdan pointed out that MDM and mobile application management (MAM) solutions allowed for control over multiple devices and applications. "Organisations can identify acceptable and unacceptable applications download. They can also set conditions restricting the use of programmes, such as Facebook, at certain hours," he said.
Platforms and applications formed the third block of the enterprise mobility framework. Organisations had to maintain access to existing services such as enterprise network and virtualisation, while providing access to new services on private and public clouds. A solution built on architecture with predictable platforms allowed organisations to identify and profile users and devices within its network.
Finally, productivity would measure the success of an organisation's enterprise mobility framework. "A good BYOD policy not only sets controls in place, it must be attractive to Gen Y employees who are entering the workforce with different expectations," said Burdan. "Gen Y's impact can be clearly seen through the consumerisation of IT. This is a tech-savvy, team-oriented generation which has grown up in a social media environment, and they are demanding changes in work practices. The Gen Y workforce is more productive when working on their own devices at a flexible schedule and location. Time slicing works for them and organisations have to adapt."
Burdan concluded by pointing out the long-term benefits organisations reaped from an effective BYOD policy. "It helps attract and retain top talent who are equipped with devices which make them more productive. It encourages agility within the organisation. It provides overall cost benefits; while organisations may be investing more in mobility management, cost savings are made as desk spaces at fixed office locations are reduced, leading to lower real estate and energy consumption expenses."
To wrap up the day's programme, a panel comprising Dimension Data executives and partners from Cisco, Citrix, Microsoft and NetApp held a lively Question and Answer session.
Photo: Yaj Malik, Citrix.
"The concept of work has changed. Employees want to optimise their own time and work patterns by choosing where and when they work. Work is no longer a physical location but an activity," said Yaj Malik, Area Vice President, ASEAN, Citrix. "As long as productivity increases, organisations should embrace this change. From an organisational standpoint, a BYOD policy also has business continuity benefits."
Photo: Andy Khoo, NetApp.
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