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Blunders lead to Ballmer's demise

Juan Carlos Perez | Sept. 10, 2013
Analysts say mobile miseries, Windows 8 woes and the $900 million Surface RT fiasco forced the Microsoft board to act.

That's why the announcement of Ballmer's retirement, as big as it was, pales in comparison to the task that Microsoft will face after he's gone.

"Steve's leaving is a major event because he's been such a part of the Microsoft story for so long," said Gartner analyst David Cearley. "But the real watershed will be the person who follows him."


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