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A new dawn for system design

Harold Hambrose | July 17, 2014
Today an enterprise system must engage the workforce the same way Twitter, Facebook, Google and a galaxy of apps have engaged the masses. That means the next system we deploy cannot be the result of a traditional negotiation between business analysts and technologists. It must come from the same place as those consumer apps and Internet successes: the nexus of fast-paced, multi-disciplinary and human-focused development that doesn't look or act at all like the people or processes that created the systems of the last 30 years.

Learning It in the Streets

Pay attention, enterprise leaders. We are at a moment when we can choose to learn from the successes of technology in the streets, or we can continue to fight a war we cannot win in the halls of our companies. What's at stake? Continued training expense, ineffective systems, unrealized return on investment — all directly proportional to how far our business and technology strategies are removed from an accurate appreciation of our human capital.

Imagine a workforce anxious for the next release or update of the enterprise system. To achieve this, we need to learn from the successes in the pockets and purses of our workforce. Expertise in business and technology has brought us to where we are. New skills and methods will get our enterprise systems to where they need to be.


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