7. Team members are empowered to make decisions. “A primary project manager is required for direction and accountability, but the roles of decision maker, organizer and communicator need to be embodied by every team member,” says Ray Grainger, CEO, Mavenlink, a provider of project management software. “To be effective, empower each member of the team to make strategic decisions. This allows the project as a whole to be more nimble, and to make many necessary pivots that will ensure the overall success.”
8. Problems are faced and fixed head-on (not shoved under the carpet or ignored). “As with life in general, project management can be messy,” says Roy. “While it’s true that some days you want to stick your head in the sand and pretend that last meeting – the one where the client changed the project scope after 6 months of work – never took place, it’s best to deal with issues ASAP,” she states. “Some issues may require the project manager to use their influence in order to solve a problem or get a decision made. In most cases, action taken sooner is better for the overall success of the project.”
“When projects go off the rails, the first step is to accept responsibility and forget about blame,” says Jeremy Sewell, principal collaborator at Firefield, which offers software consulting, design and development services. “You can go back and evaluate what went wrong later.” The important thing is to “get a clear picture of where you are versus where you need to be and identify what decisions need to be made and by whom to get there.
“You or your client will likely be faced with a choice: extend the time and budget needed or change the scope of the project,” he explains. “Make sure this choice is clearly articulated. Once the choice is made, set clear and incremental goals for all members of your team. Don't dwell on what went wrong, but instead set a clear plan for what happens now.”
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