The project manager is unlikely to be able to answer this last one, but they should be able to answer the others. If the project manager’s assessment is different to the reality, then the project sponsor has a decision to make.
ProjectNPS is a tool that measures the satisfaction of the stakeholders and provides immediate feedback for project sponsors and managers to act on.
Being able to answer these five questions demonstrates how close the project manager is to the detail of the project, the team and how competent they are at delivering projects. If they can't answer them, they have work to do.
Sign up for CIO Asia eNewsletters.