16. People analytics will present a temptation that leaders should resist
With the growth of people analytics, it's easy to buy into the fallacy that management and employee engagement decisions should be driven solely by data. But don't mistake data for information. "Leaders must make the commitment to initiatives that may seem less objectively efficient -- such as one-on-one meetings and qualitative feedback -- but that deliver greater satisfaction and higher engagement levels, or risk ending up with one-dimensional results," Niu says.
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