Only once these two things were established did he and the partner get down to capabilities and credentials.
"As we went through this process, we started to realise which organisations we were listening to and were listening to us," he said.
One organisation that was in the running to partner up for the project, for example, started off in a certain position and never budged, according to Hunt. Basically, the partner was trying to push Sydney Water towards its own preferred outcome.
Another potential partner, however, started out slightly distant in terms of its proposed solution but, through the dialogue process, it learned, evolved and listened, ultimately bending its own approach to fit in with what Sydney Water actually needed.
"It was that kind of behaviour, that kind of relationship that we wanted to find, and we found it," Hunt said. "We're buying an outcome together rather than buying a solution."
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