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Shaping the future of shopping for properties

Nurdianah Md Nur | Sept. 20, 2016
Instead of shying away from emerging technologies, iProperty is embracing AI-powered chatbots and virtual reality to provide a better customer experience.

He added: "From my experience, being able to quickly take a prototype to market is key in influencing and getting buy-in from key stakeholders. It's not enough to talk the talk, but being able to show a working prototype goes a long way in showing that you can walk the walk as well. Plus, it helps for it to be seen as a business innovation rather than an IT one."

When asked about the key qualities that IT leaders should cultivate in order to be successful, Singh replied: "First and foremost, the ability to identify and nurture talent is key for any leader. A leader can only be successful if he has a great team in place to help him execute."

"Also, being able to put on the business hat is also essential for any IT leader because in today's day and age, we need to deliver value to the business, either by helping them transform or adding value through the use of technology. For this part, [CIOs need to be] an enabler, in terms of creating and championing an innovation-based culture."

"It's also critical that CIOs keep their customer and consumer experiences a central theme of their plans, as this is key to delivering successful engagements with the business and enabling digital transformation," he concluded. 


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