Adrian De Luca, APAC CTO at Hitachi Data Systems, on his recent visit to India, highlighted the top 5 trends he foresees in 2016. Speaking on different topics, Luca marveled at the ingenuity of JustDial, an Indian company that allows even non-smartphone users to perform contact searches similar to Google Search. Here is what else he spoke about.
How would you define the relationship of a CIO and a CTO?
For a long time now, CIOs have been looked upon as implementers of technology in an organization. But now, that role is evolving and they are now expected to be the delivery arm of the business in terms of implementing technologies, by evaluating costs, standardization and regulation.
From just implementing new technologies in an enterprise, CIOs are now expected to understand different delivery platforms and the role is to now work around services that their business requires. As a CTO, my job is to look at technology adoptions around the world in different industries. Right now, in India, I explore the tech ecosystem, study the startups and the technologies implemented here.
How has technology influenced business procedures?
The two aspects that have experienced a lot of change due to technology are marketing and finance. If you look at the market, the old ways are simply not working anymore. Nowadays, customers don't spend more than half a second to a product.
I, myself, am highly influenced by social media. Therefore, if my peers are looking or using certain services or products, I am more likely to take a look at it. So, clearly, the marketing team of an organization has to look at digital ways to reach customers.
On the financial side, micropayment channels like Paytm, have enabled users greatly. From cab payments to recharge to paying for stuff online, the amount of convenience available is immense. A lot of financial teams of traditional organizations may not understand these kinds of technologies, another aspect that needs to be driven by a CIO so that companies can adopt these kind of technologies to be at par with the industry.
As we are moving away from traditional IT teams, enterprises are also opting out of legacy infrastructures, partly if not entirely. What are the top disadvantages of data centers right now?
Organizations are moving to the cloud and rightly so. I think the cost of maintaining and running a data center are the top two concerns of an enterprise. In a world where everything is going mobile, connectivity is also an issue to look into, for people deploying data centers, because without proper bandwidth there is no network. Additionally, without applications on cloud, surviving in today's market is going to be difficult, especially because of the rise of mobility.
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