Mulally has some experience in developing consumer technology with Microsoft, and it didn't go well. Under his leadership, Ford and Microsoft developed the MyFord Touch infotainment interface for Ford cars. David Champion, head of auto testing for Consumer Reports magazine, told CNN that the system has had many problems, including computer crashes. A class-action suit has been filed against Ford in California over defects in the system.
Mulally has clearly been an excellent leader at both Boeing and Ford. But he wouldn't be one at Microsoft. He's the wrong person for the job.
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