"Having got my head around that, I now use the forces of psychology," he says. "At the end it is always about people. There is a people side of everything, why they do it, what are the benefits of it?"
Ladd says he had to give up some commitments to other organisations when he became group CEO at Datacom.
He chose, however, to retain being chair of the Independent Living Centre NSW. The organisation provides information and practical assistance for people with disabilities who need assistive technology.
He explains it was a choice borne of a personal experience. His mother had contracted polio at the age of two. "She always had a mobility issue in terms of being able to get around," says Ladd.
"It is obviously a way of giving something back," he says. "That is enormously important to me.
"Interestingly, just as the advances in technology brought [benefits] for governments and corporates, they are also important for providing a quality of life or choice for people who otherwise will not have that choice."
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