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Struggling companies turn to business-savvy IT pros to boost the bottom line

Fred O'connor | May 7, 2013
IT workers increasingly need to have business acumen along with technical skills so they can better help struggling companies boost the bottom line.

Mercy's IT shop is still an internal service organization, but now it's more proactive and looks for ways to use technology to remove work obstacles. "We're much less focused on the technology and more focused on what kinds of problems we are trying to solve," said Hoffman.

Now that tech staffers are aware of what other departments expect from technology, Hoffman said, IT can play a constructive role in the technology purchase process and possibly help them save money.


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