"We ban for life anyone who is caught cheating. They are not allowed to take any Microsoft exam ever again," says Grieve. And Microsoft, at its discretion, may also strip the candidate of any previously earned Microsoft IT certifications, she adds.
Devaluing a credential
As large numbers of people earned the Certified NetWare Engineer certification in the early 1990s, recalls Dave Meissner, chief operating officer at Kryterion, "there was concern about the quality of the professionals being certified. People could pass the CNE exam successfully purely by studying books," he says, which gave rise to the term "paper Certified NetWare Engineer." What's more, "there was a strong belief — and perception is what matters — that the test content was readily available, and the value of that CNE credential was diminished."
CompTIA is taking a harder line on cheating as well, "casting a wider net" by using data forensics in its investigations, says Kainrath. Today if you get caught cheating you won't get the certification and must wait a period of time, typically a year, before you can take the exam again. But CompTIA is considering changing that to a lifetime ban. "This year we'll roll out a harder policy," he says.
Poyiadgi says that he's seen cheaters lose their jobs in situations where employers sponsored the candidates. And if the person was selling test questions and answers, he or she may be prosecuted by law enforcement as well, he adds.
Kainrath marvels at the amount of time he says some people spend trying to cheat their way through IT certification exams. A certification like A+ serves only to validate the user's skills, he says, and if a cheater is hired or promoted based on false pretenses it hurts the cheater's career prospects as much as it does CompTIA's reputation. Ultimately, he says, "It's not doing them any good by faking it."
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